Effective Date: 2/21/23

At Nexion Solutions, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and share your personal information when you use our wearable devices and related services (collectively, the “Services”).

1. Information We Collect
We collect the following types of information when you use our Services:

  • Personal Information
    • Name, email address, phone number, date of birth and gender.
  • Case-specific Information
    • Information pertaining to court or advocacy records (i.e. restraining or protective order and other case information).
  • Device & Usage Data
    • Heart rate and other biometric or health data
    • Device identifiers (e.g., IMEI, serial number)
    • Usage metrics
  • Location Data
    • GPS and location information
  • Diagnostic & Technical Data
    • Logs, crash reports, and device diagnostics

2. How We Use Your Information
We use your information to:

  • Provide you with life safety services in an emergency or crisis situation
  • Monitor device performance
  • Notify you of updates, alerts and security notices
  • Conduct research and development
  • Comply with legal obligations

3. Sharing Your Information
We do not sell your personal data. We may share your data with:

  • Service Providers: For cloud storage, customer support and analytics
  • Safety Partners: Only with your explicit consent, for security-related services
  • Legal Authorities: When required to comply with laws, regulations or legal requests
  • Affiliates: Within our corporate group for internal purposes, under strict confidentiality

4. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. You can request deletion of your data at any time by contacting us at info@nexionsolutions.com.

5. Your Privacy Rights
You have the right to:

  • Access the personal data we hold about you
  • Correct or update inaccurate data
  • Delete your data
  • Object to or restrict our processing
  • Port your data to another service
  • To exercise your rights, please contact us at info@nexionsolutions.com.

6. Data Security
We implement industry-standard safeguards according to Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and FBI CJIS (Criminal Justice Information Services) compliancy, such as encryption, secure cloud storage and access controls to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

7. Children’s Privacy
Our Services are not intended for children under 13 (or equivalent minimum age in your jurisdiction). We do not knowingly collect personal data from children without verifiable parental consent.

8. International Data Transfers
Your information may be transferred and stored on servers outside your country of residence. We ensure adequate protection through standard contractual clauses and other appropriate safeguards.

9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via the app, website or email.

10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:

Nexion Solutions
c/o Privacy Office
6808 University Ave, Ste 108 #1356
Middleton, WI 53562

Email: info@nexionsolutions.com